Customer care
Kitchen dispatch support
Practical guidance
Common questions regarding our unfiltered wood-pressed oils and slow-simmered A2 bilona ghee.
Oil storage
Ghee crystallization
Transit packaging
Store native oils in a cool, dark cupboard away from direct sunlight. Natural sedimentation in cold-pressed oils is normal and indicates unrefined purity.
Traditional A2 bilona ghee naturally forms grainy crystals in cooler temperatures. This granular texture confirms traditional slow-simmered separation.
All glass oil bottles and amber ghee jars are packed in reinforced corrugated sleeves with biodegradable cushioning to ensure safe nationwide delivery.
Urgent shipping modifications
Need to update a delivery address or adjust an active pantry subscription before dispatch? Reach our team directly.